The installer extracts the files required for the installation from the other archive file. Wherever you are required to download two files, Adobe recommends that you download the files in the same location. Having trouble? Get help from our community experts.After downloading the installation files, see these instructions to extract the files and install your product.For more information, see System requirements. Make sure that your system meets the requirements for Captivate.If you do not have a serial number, you can use Captivate as a trial for 30 days.Sign in toMy Adobe to find serial numbers for registered products. You need your Captivate serial number to complete the installation.If you have purchased a version of Adobe Captivate, and you no longer have the installation media, you can download installers from this page. Asset Panel not loading in Adobe Captivate (2019 release)? Read More to find a solution.Now available : Mac OS Catalina compatible Adobe Captivate update for 2019 release users.